HeadFade operates on a strict Zero Data Retention architecture. Video intelligence scans and human vote inputs are processed in transient, volatile memory (RAM) and instantly vaporized. We do not store, look at, or persist your content payloads.

• →No shadow databases or log retention for raw video data.
• →Stateless arbiter pipeline ensures prompt/context inputs are never cached.
• →Zero-training guarantee: We train our models on absolutely none of your proprietary uploads.
• →Security audit-ready: If our databases are breached, hackers find an empty room.

We neutralize the jurisdictional reach of the CLOUD Act through architecture. Since we maintain a zero data retention pipeline for content, we cannot be forced to surrender user video payloads or prompt history because they do not exist.

• →We fight government subpoena access with mathematical and architectural airgaps.
• →Enterprise workspace data relies on customer-managed keys (BYOK).
• →We surrender only mathematically unbreakable ciphertext in response to legally valid requests.
• →No backdoor access: Epistemic airgaps physically prevent unauthorized data extraction.

We route client transactions strictly within geographic boundaries to guarantee data residency. Enterprise client operations are hosted on isolated, single-tenant clusters located within their sovereign soil.

• →Strict geographic ring-fencing ensures data never crosses unauthorized borders.
• →API endpoints dynamically resolve to regional nodes (e.g., GCP Paris for EU clients).
• →Network routing adheres to local compliance constraints dynamically.
• →Zero cross-Atlantic fiber-optic transit for sovereign customer data.

Compliance is designed directly into the codebase. Because we run a stateless ZDR pipeline, we minimize the PII footprint by default, shifting the compliance liability off your team.

• →1-Click 'Nuke My Data' API automatically deletes all associated user auth and billing data.
• →Cryptographic shredding overwrites database fields before firing the soft delete.
• →Zero persistent user telemetry or profiling logs are retained without consent.
• →Full compliance with the Right to be Forgotten under GDPR Article 17.

Your data is encrypted at rest and in transit using AES-256-GCM and TLS 1.3. Access controls follow the principle of least privilege, with role-based authorization enforced at every API boundary.

• →AES-256-GCM encryption at rest for all Firestore and Cloud Storage data.
• →TLS 1.3 enforced for all data in transit — no fallback to older protocols.
• →Customer-managed encryption keys (CMEK) available for Enterprise tier.
• →Automated key rotation every 90 days via Google Cloud KMS.
• →SOC 2 Type II audit trail on all data access patterns.
• →Soft-delete architecture ensures no accidental permanent data loss.

HeadFade employs a multi-layered content moderation pipeline. AI-assisted screening provides first-pass filtering, while human review handles edge cases and appeals. We prioritize creator safety without overreach.

• →Automated CSAM detection using Google Cloud Vision SafeSearch before any content is stored.
• →AI-powered toxicity and hate speech detection on user-generated text (titles, comments).
• →Human review queue for flagged content — no automated takedowns without review.
• →Creator appeal process with 48-hour SLA for content restoration requests.
• →Transparent community guidelines published at /community-guidelines.
• →DMCA takedown agent available at dmca@headfade.com with 24-hour response window.

We believe AI should augment human judgment, not replace it. Every AI-assisted decision on HeadFade is auditable, explainable, and reversible. We disclose exactly where and how AI is used in the product.

• →HeadFade Desirability Index™ (HDI) is a statistical model — not a black-box neural network.
• →AI-generated thumbnails and suggestions are always labeled as AI-generated.
• →C2PA content credentials embedded in AI-assisted outputs for provenance tracking.
• →SynthID watermarking applied to any AI-generated media assets.
• →No AI models are trained on user-uploaded content — ever.
• →Model cards published for all user-facing AI features at /ai/model-cards.

We take security, privacy, and content concerns seriously. Multiple channels are available for reporting issues, requesting data access, or asking questions about our practices.

• →Security vulnerabilities: security@headfade.com (PGP key available at /.well-known/security.txt).
• →Privacy requests (GDPR/CCPA): privacy@headfade.com — 30-day response SLA.
• →DMCA takedown: dmca@headfade.com — designated agent per 17 U.S.C. § 512(c).
• →Content moderation appeals: appeals@headfade.com — 48-hour review SLA.
• →Enterprise sales & compliance: sales@headfade.com.
• →General inquiries: hello@headfade.com.